You’ve heard about the potential benefits of medical cannabis and you’ve decided to give it a try. So, what’s next? 

At Aurora, you can get started with medical cannabis in just two easy steps: 

1. Complete your online registration here and download the medical document provided

2. Get a healthcare practitioner to fill out the medical document and have them fax it to 1-403-637-3121

When Can I Place My First Order? 

Once we’ve received your medical document from your healthcare practitioner, we’ll be in touch. Once processed, we’ll send you a confirmation email once your application has been approved. You will then be able to place your first order.  

We have a compassionate pricing program available as well as special discounts for first responders and senior patients so be sure to check if you’re eligible. 

Veterans should also be aware that they may be eligible for financial support through Veterans Affairs Canada (VAC). At Aurora, we go the extra mile to support our Veteran patients beyond their VAC coverage too. Read more about Aurora’s Veteran coverage here. 

How Do I Renew My Medical Document? 

A medical document, like a prescription, has a timeframe associated with it which is decided by your healthcare practitioner, e.g., a 6-month medical document. Once this time is up, you will need to get your medical document renewed. We will send you email reminders whenever your medical document is about to expire. 

To renew your medical document, simply follow the same steps as you did the first time, including filling out the registration form again. This is simply to ensure we have your most up-to-date information. 

1. Complete your online registration here and download the medical document provided. 

2. Get a healthcare practitioner to fill out the medical document and have them fax it to 1-403-637-3121. 

Our client care team will review the new application form and send a confirmation email when it’s been approved. You will then be able to place your next order.  

As mentioned above, a cannabis clinic is often the easiest way to go as they will assist you with these steps. 

If you would like to get more information about cannabis-educated practitioners in your area, our have any questions or concerns, our Client Care Team is happy help. Simply email us at askus@auroramedical.com or phone at 1-877-9AURORA (1-877-928-7672).